Insights: Retail Automation, Business Intelligence to Compete Online

Insights: Retail Automation, Business Intelligence to Compete Online

Insights

DISYS Discusses How Retail Automation, BI Is Key to Retailer Success

Retail Automation is driving profit and customer satisfaction for major online retailers. Through inventory management, improved customer service and more, automated processes save time and money, having positive impact on the bottom line. Retail automation is allowing business owners to make real-time decisions that positively impact buying decisions and also pave the way to repeat business. By choosing the right automated technology, decisions aren’t solely based on intuition — they’re built on a foundation on fact.

Also, with advancements in business intelligence, in depth analysis of operational efficiency can be performed at will. This data can be acted upon quickly to make critical business decisions based upon trend analysis and known business quantities.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com

Case Study: Assortment Planning & Price Optimization

Case Study: Assortment Planning & Price Optimization

Case Study

Merchandise Ops: Assortment Planning & Price Optimization

The executive team of one of the world's largest home improvement corporations needed clearer insight into reporting and info management, with regards to product location, store selection and price optimization. They also needed their key performance indicators standardized for specific merchants. At the time, corporate employees were spending vast amounts of time creating monthly reports and the reporting accuracy was questionable and inconsistent.

DISYS was brought in to deliver consistent, accurate reporting. Below are some of the results.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com

Case Study: Financial Services Cloud Enablement Proof of Concept

Case Study: Financial Services Cloud Enablement Proof of Concept

Insights

Financial Services Cloud Enablement Proof of Concept Demonstrates Expected Results

The client, a large US mortgage lender, was considering a move from a traditional client-server model to a cloud enablement platform to accommodate large data sets.The client also wanted a demonstration of how the process might work if they migrated smaller data sets to a cloud platform, what functionality might be available and how the user interface might be presented. To achieve these and other requirements, the DISYS cloud team decided to build a cloud enablement proof of concept migration.

The DISYS Amazon Web Services Team (AWS) gathered all requirements from key stakeholders and began the process of modeling the mock migration in a controlled environment. Utilizing its expert knowledge in AWS, the team worked on important performance enhancements and worked with the client to ensure the proof of concept was being built to their needs. DISYS meticulously worked towards providing a concept that would meet and anticipate the client’s needs while also allowing for future growth and requirements.By developing user-facing dashboards and the build of relevant user categories, DISYS demonstrated the ease of the adoption process and how users would interact with the system, further validating the migrated system would be easy to use and the process itself take place without business interruption and would keep the required security of the data intact.

Throughout the proof of concept process, DISYS delivered on maintaining data integrity throughout the entire migration.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com

Case Study: Email Chatbot for Large Energy Company

Case Study: Email Chatbot for Large Energy Company

Case Studies

Case Study: Email Chatbot for Large Energy Company

An Email Chatbot proof-of-concept showcased an easy-to-use process that would ensure high, seamless adoption among employees.

Client: The largest generator of electricity from natural gas and geothermal resources in the United States, with operations in competitive power markets.
notifications. And the solution also reduced manual verification and scans of each SLA breach and failed transactions.

Solution: Email Chatbot Automation

The Issues: The client was unable to capture the performance metrics from hundreds of energy and power turbines properly, due to the utilization of several unilateral systems.  While the client employed live APIs and web services to catalog the metrics, usage adoption across all platforms was problematic. The client’s current systems created several information silos, that did not communicate with each other, causing barriers for data interpretation. ... Read the Full Case Study Below.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com

Case Study: BOT Maintenance and Development With Botalyzer

Case Study: BOT Maintenance and Development With Botalyzer

Case Studies

Case Study: BOT Maintenance and Development With Botalyzer

As part of an automation initiative, the client established a Center of Excellence and developed several BOTs to automate key processes. As more and more processes were being automated, the CoE’s capacity to support existing and new initiatives were strained. They experienced frequent BOT failures and needed a solution to improve the efficiency and performance of their bots. DISYS was engaged to support and maintain all production BOTs.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com

Case Studies: Bot Deployment, Establishment of Automation Center of Excellence

Case Studies: Bot Deployment, Establishment of Automation Center of Excellence

Case Studies

Bot Deployment, Establishment of Automation Center of Excellence

The client had been struggling to find a solution to their top IT initiatives that would meet their current goals, but set them up for future success and growth. Their well-thought-out strategic roadmap and established clear initiatives and outcomes had concise direction, but they were looking for innovative input on how to implement the most efficient, effective solutions available.

DISYS entered this engagement with a wealth of experience, having its own Automation Center of Excellence and an understanding of the importance and impact of automation. During numerous planning sessions and while gathering requirements, the client voiced their wishes to continuously improve how they work, reduce spending and drive performance. Their IT Strategic Priorities included achieving operational excellence, transforming infrastructure, maintaining compliance and improving the end-user experience. DISYS helped identify the underlying problems and what had prevented them from accomplishing these goals in the past. DISYS discussed the best solution to support their top IT initiatives, and ultimately proposed RPA as the core solution and also recommended the establishment of an Automation Center of Excellence onsite.

Throughout the entire engagement, DISYS worked with the client to develop and deploy a series of bots to meet their needs while training all personnel who would interact with the technology. To work efficiently, DISYS utilized its proprietary web-based RPA analysis tool, the DISYS Botalyzer.

While solutions were being built and put into place, DISYS worked with the client’s IT department to open a sustainable automation governance branch — the Automation Center of Excellence. DISYS trained personnel in automation best practices and helped put in place, tools that will help the automation efforts expand.

The initial face of this engagement has concluded, but the client has extended DISYS’ work, due to professional, high quality, efficiency and expertise demonstrated by the DISYS Automation team.

Corporate Headquarters

8270 Greensboro Drive
Suite 1000
McLean, VA 22102
www.DISYS.com