Infrastructure Support Services

Infrastructure Support Services

Ensuring Business-Critical Processes Are Efficient,
Up-to-Date & Performing Optimally At All Times

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Ensuring Critical Processes Are Efficient,
& Performing Optimally

Assets Moved

%

Security Breaches Stopped

Global ISS Spend by 2040

GLOBAL DATA CENTERS ONLINE

DISYS understands customer service, growth and business efficiency are all dependent on the smooth operation of internal IT infrastructure systems. Outdated technology that is virtually impossible to update, cause IT departments to come up with patchwork fixes that may work for now but will cause problems when once again, processes change or expand to accomodate growth. These fixes also can open up systems to security vulnerabilities and compromise precious data.

Other or labor intensive manual processes weigh vital employees down with inefficient practices and also drain important company resources. So the question is: Does your organization’s Infrastructure Systems support the growth within your company and do they facilitate customer experience, employee efficiency and growing security, storage and networking needs?

As a core component of its business, DISYS Infrastructure Support Services offerings are robust & comprehensive — covering the full ISS, IT spectrum.

DISYS Infrastructure Support Managed Services

DISYS provides service desk support of all sizes to aid internal IT operations. Remove the burden of the service desk from your internal IT teams and let DISYS experts use their extensive troubleshooting knowledge to stay on top of incoming IT requests, upgrades and software additions.

DISYS offers deskside and field support designed to acknowledge and solve in-house IT issues faster while putting solutions in place to continually gain IT efficiencies.

Our End-User Computing Services allow an in-house IT department to focus on business-critical operations while DISYS handles the day-to-day IT requests.

Whether an organization is moving to a new office, deploying new equipment globally, or upgrading Operating Systems business-wide, DISYS utilizes efficient, repeatable Managed Deployment processes to guide a smooth rollout, with little to no business disruption.

For asset relocation and/or deployments, DISYS utilizes its Asset Tracker™ to ensure a smooth ride from place of origin to destination and its Zip Zone Mapping Framework, allowing clients to clearly see the service planning efforts across all business locations, domestic and international.

With its pay-as-you-go model, DISYS offers Data Storage Services that don’t overcharge for space you’re not using and don’t fail because systems are over tasked. DISYS Storage Services are managed by a team of data storage experts who are dedicated to keeping your data safe & secure and monitoring usage to let you know when it’s time to increase the storage capacity.

Built on an AWS foundation, DISYS also utilizes its proprietary tool Sirro® — a rapid cloud enablement tool delivering access to user-friendly dashboards, allowing users to configure cloud-ready application stacks, track deployed resources, project budgets, track costs, and receive standardized reports.

A proper Enterprise Messaging System (EMS) takes into account security, routing, metadata, system subscription and enterprise-wide standards.

DISYS Messaging Services professionals are experienced at not only writing and publishing these standards but implementing them with best practices top-of-mind, catering to an organization’s specific needs.

Knowing an organization’s data is secure is top-of-mind within IT departments worldwide. What are your risks? The DISYS team performs thorough, comprehensive Risk Assessments of internal systems revealing vulnerabilities and inherent system issues. By utilizing DISYS SOC Support, enterprises can rest easy knowing their data, networks and servers are being watched and defended tirelessly by best-in-class professionals.

DISYS’ Two-Factor Authentication (2FA) implementation offers an extra layer of security on top of enterprise systems, lowering the risk of security and information breaches. Data suggests nearly 63% of security breaches can be thwarted by 2FA implementation.

Hyperconverged Migrations or implementation of a hyperconverged infrastructure (HCI) simplify the management of data centers by managing components together instead of separately, allowing for detail-level monitoring of a data center’s health and efficiency.

DISYS utilizes best practices to migrate existing data centers into HCI and also handles Data Center Management, making sure an organization’s data is secure, yet accessible when needed.

Knowing an organization’s data is secure is top-of-mind within IT departments worldwide. What are your risks? The DISYS team performs thorough, comprehensive Risk Assessments of internal systems revealing vulnerabilities and inherent system issues. By utilizing DISYS SOC Support, enterprises can rest easy knowing their data, networks and servers are being watched and defended tirelessly by best-in-class professionals.

DISYS’ Two-Factor Authentication (2FA) implementation offers an extra layer of security on top of enterprise systems, lowering the risk of security and information breaches. Data suggests nearly 63% of security breaches can be thwarted by 2FA implementation.

DISYS teams are equipped to take on the technology services of organizations of any size. By monitoring day-to-day system operations, DISYS can detect issues, solving them with efficiency and little to no disruption to the business.

Along with systems management, DISYS guides businesses through Change, Configuration & Steady State Management.


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DISYS CERTIFICATIONS

DISYS Is Proud to Hold Certifications on Its Internal Processes and It's Repeatable Delivery Methods Throughout It's Global Delivery Centers